Support & Communication Desk
Contact Promune
Have questions regarding our compliance benchmarks, requests for new security software audits, or partner inquiries? Our team is here to assist.
✉️
Central Security Desk
For general questions, editorial corrections, or pricing verification inquiries, reach out directly to our research and support inbox.
🛡️
Vendor & Tool Submissions
Represent a GRC automation platform, pentesting engine, or zero-trust access provider? Submit your software for independent evaluation.
Response SLA: 24–48 Business Hours
Our Editorial Communication Standards
We treat inquiries with high priority. To ensure prompt and accurate handling:
- Pricing & Data Corrections: If you spot an outdated contract pricing tier, altered partner rebate, or updated AICPA guideline shift, please include the URL of the guide and official documentation. Corrections are processed within 24 hours.
- Commercial Proposals: We do not accept sponsored reviews or pay-to-play scorecard placements. All evaluations remain strictly independent under our editorial manifesto.
- Support Window: Inquiries sent to contact@promune.com are answered Monday through Friday between 9:00 AM and 6:00 PM EST.